I approached Fast Hosts for hosting as they labelled themselves as the UK’s best hosting provider. I was therefore hoping for a high quality service provided by them.

I’d first like to highlight the poorness of their customer service. I had problems with them from the beginning and it took a look time to resolve my complaints. I ended up leaving because I was so fed up with the poorness of their customer service.

The standard features are fine though, but nothing special. I guess for the price you can’t except loads. However, there were so many hidden charges it was ridiculous.
The ones I disliked most included email and database charges. I found the email system to be poor and not well managed, they wanted to charge for using certain parts of the email system etc. etc. which I really didn’t like. The databases was also limited and you have to pay more for a larger database, which I found pretty poor business practice.

I also had small (though annoying) amounts of downtime and sometimes my coding would not work for some reason, when it worked fine elsewhere.

All I can say is, if you want a good host, do not use Fast Hosts. I found them to be poor in many departments and while they weren’t terrible, you can get better for your money elsewhere.


Positives
Base pricing was good



Negatives
Poor customer service
Hidden charges
Restrictions here, there and everywhere.