Help Me/Question Facebook Business Catalog Items Not Updating On Ig Shop Feature

jimimoorison

New Member
I have a Facebook Business Manager account, and after updating and cleaning out some of the items for sale in Facebook, updates are not being reflected in the Shop tab on Instagram. Only 1 product shows up; that one does update if I change description, photos etc.
  • The store items are listed under Facebook > All Products.
  • Included also in the Facebook Catalog Manager
  • Instagram sees products from both the connected Facebook page, and from the Business Manager (both showing 3 products)
  • All the products are approved and visible
Any ideas on how to get these to sync?
 
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