When online bank sites fail

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gkd_uk

Yellow Belt
When I heard the news that crisis-hit Northern Rock's website had crashed last Friday under the weight of numbers of online savers trying to withdraw their money, I immediately thought, "Thank goodness I am not the IT director of Northern Rock today."

Having served as the head of technology (chief information officer) of Egg plc, one of the world's largest online banks for several years, I know exactly how these things work.

I can imagine banking IT directors up and down the country looking at each other nervously thinking, "There but for the grace of God..."

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